Download English Books

Whether communicating with internal staff or corresponding with customers and clients, this handy guide provides proven templates and model letters for every type of business situation to ensure you convey your message effectively.

Showing you how to improve your e-mail efficiency, this book helps you gain mastery over your electronic mail box and be more effective at getting your messages across with style and impact as well as managing and responding to the messages you receive.

Download

Authored by renowned sales guru Stephan Schiffman, this essential guide delivers dependable strategies to help you understand when and how to use e-mail to communicate with a client or prospect.